Photoshop CC menu help wrong website

  • 1
  • Problem
  • Updated 5 years ago
if I use in PS CC the help-menu "Photoshop online help" I come to the website of PS CS5. Is there any possibility to redirect it to the CC-Help-site? Maybe there are some files left from an earlier CS5-Installation?
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Armin Staudt

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  • confused

Posted 5 years ago

  • 1
Photo of David Dobish

David Dobish, Senior QE Photoshop

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What URL is it taking you to?

Have you tried resetting prefs? ctrl alt shift win cmmd alt shift mac

https://helpx.adobe.com/photoshop/top...

It should take you here.
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Armin Staudt

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resetting the prefs is no solution. The online-help is connected with a local folder on my hd.
This is the path: /Users/Shared/Documents/Adobe/Help/de_DE/photoshop/cs/using/index.html
If I delete this folder I got the massage (free translation) "It's not possible to show the online-help, you are not connected with the internet....."
This is not true. All other online-connections in PS CC are working.