Photoshop CC: Latest update makes images pixelated/grainy/noisy

  • 21
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
Very pixelated images when opening in Photoshop CC.

When I open an image in Photoshop, since updating it, they all appear very pixelated/grainy/noisy - at first I wondered if some of my images were damaged, but when zooming into the image I can see it with all its detail.
Photo of Jonathan Lockwood

Jonathan Lockwood

  • 9 Posts
  • 12 Reply Likes
  • frustrated

Posted 4 years ago

  • 21
Photo of Jonathan Lockwood

Jonathan Lockwood

  • 9 Posts
  • 12 Reply Likes
Official Response
Our good man Brett managed to solve the issue:

Detailed instructions: http://helpx.adobe.com/photoshop/kb/noise-photoshop-cc-images.html

In preferences>performance my cache setting was set to 1 for some reason.

He suggested setting it to it's default of 4. 
 
I restarted Photoshop CC and opened a photo (the same one I'd used as an example) and the grain issue was gone.

Thank you Brett.

Jonathan
(Edited)