Photoshop CC: Image goes black when dragged unto external monitor screen (MacOS)

  • 6
  • Problem
  • Updated 11 months ago
  • Solved
  • (Edited)
I just updated to Photoshop CC and I ran into this ugly bug:

While using an additional screen connected to my 2012 MacBook Pro 13" laptop I drag one of the files I have open in PS to my external Dell 21" screen and the image immediately goes black. I can see the window frame and as soon as I drag it back into my laptops screen the image becomes visible again. I reset PS and tried with different images and I always have the same problem, also I never had this problem with CS6...

Kind regards,
Francisco Melo
paco.melo@gmail.com
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Paco Melo

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  • frustrated

Posted 5 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
This should be solved by the CC 2015.1 update that was released today: https://blogs.adobe.com/photoshop/201...