Photoshop CC crashes upon starting

  • 1
  • Problem
  • Updated 4 years ago
Just installed PS and got this:

Log Name: Application
Source: Windows Error Reporting
Date: 7/20/2014 10:24:18 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Noah-ENVY
Description:
Fault bucket 85936342651, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Photoshop.exe
P2: 15.0.0.58
P3: 536b438e
P4: igdfcl64.dll
P5: 8.1.0.2857
P6: 50529f18
P7: c0000005
P8: 00000000008059c3
P9:
P10:

Attached files:
C:\Users\Noah\AppData\Local\Temp\WERD.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Noah\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_24aad5abe6156d7173226f3f559fbc9aeebee843_042029dc

Analysis symbol:
Rechecking for solution: 0
Report Id: 7852e9cb-1086-11e4-bf77-8434976b7328
Report Status: 1
Hashed bucket: 45b1b963ac851b6386046e604e74a27a
Event Xml:

1001
4
0
0x80000000000000

116886
Application
Noah-ENVY

85936342651
4
APPCRASH
Not available
0
Photoshop.exe
15.0.0.58
536b438e
igdfcl64.dll
8.1.0.2857
50529f18
c0000005
00000000008059c3

C:\Users\Noah\AppData\Local\Temp\WERD.tmp.WERInternalMetadata.xml
C:\Users\Noah\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_24aad5abe6156d7173226f3f559fbc9aeebee843_042029dc

0
7852e9cb-1086-11e4-bf77-8434976b7328
1
45b1b963ac851b6386046e604e74a27a
Photo of Noah Wright

Noah Wright

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Posted 4 years ago

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