Photoshop CC: can't launch due to program error

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  • Updated 6 years ago
  • (Edited)
When I open PS CC, the logo appears a few seconds an crash with the message " Impossible to run Photoshop due to a program error". I did everything... PS CS6 and Audition CC works perfectly...

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Jean Pierre Bameulle

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Posted 6 years ago

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Photo of Chris Cox

Chris Cox

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That's a program error, not a crash.
If there was a crash, you would have gotten a crash report dialog.

This could happen due to corrupt preferences, or a corrupt install, but also sometimes happens due to problems with the OS install.

The PSErrorLog.txt file in your Photoshop preferences folder should contain some details.