Photoshop CC Causes Runtime Error with Wacom Tablet

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  • Problem
  • Updated 5 years ago
Wacom tablet (Intuous 2) crashes every time Photoshop CC launches. I get the same error pop up twice.
'Runtime Error!
Program C:\Windows\System32\Wacom_tablet.exe
This application has requested the Runtime to terminate in an unusual way.
Please contact the application's support team for more information.'

I've tried every driver available on the Wacom website for the Intuous 2, all the way back to their legacy drivers. I'm using windows 8. When I load Lightroom or Premiere Pro the tablet also stops working, but a quick, delete of the wacom user preferences file sorts it out. Nothing sorts out the photoshop error though.

Help!
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Jen Dainer

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  • Frustrated

Posted 5 years ago

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Photo of Chris Cox

Chris Cox

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Please contact Wacom, and make sure you have their latest driver for your tablet.
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Jen Dainer

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Thanks, Chris. I have contacted Wacom and I do have the most current driver.