Photoshop: CC 64 bit crash loading settings (Win 8/64bit)

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  • Updated 5 years ago
  • (Edited)
win8 64 bit unable to load 64 bit version of Photoshop CC
it crashes on loading the settings.
32 bit works fine without any problems.
So far been unable to get any form of information back as of crash reports
It stops responding and then the standard windows notification with a unresponsive program dialog and either wait for program to answer or close.
tried waiting did not work.
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Lars Avlastenok

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Posted 5 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Do you have any plug-ins installed?

Have you tried restoring your prefs?
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Lars Avlastenok

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I have no plugin installed, i launched it once
then rebooted my machine and after that no response
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Calvin Cheung

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I got same trouble while start photoshop cc 64 at my laptop, Everytime I start it, a message shows that Intel display driver failed and restored, it got no response and sniffer_gpu got 2/3 of CPU, photoshop cc 64 will run, but freeze when opening any file, creating new file or opening settings, etc. yet the 32 version runs well.
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Chris Cox

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Have you updated your intel video card driver from Intel's website to pick up all the latest bug fixes?