Photoshop CC 2014: Text tool program error on duplicated documents

  • 3
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
I believe I have found a bug on Photoshop CC 2014 with the Text Tool. I have already contacted Adobe Support, but here's how to reproduce it, just in case someone is getting the same problem

1- Open a PSD file with text layers.
2- Click on Image Menu, then select Duplicate.
3- Close the original file ( no the duplicated one )
4- Try to modify those text layers on the duplicated file, ( color, font or even the text ) ... I end up getting an error box : " Could not complete your request because of a program error."

I could reproduce it on all my Macs running OS X 10.9.3 and Photoshop CC 2014.
I can't deny I'm very disappointed with Adobe Customer Care, because took me more than 2 hours with the support, sending even video files reproducing the bug and trying to convince there's a problem with Photoshop CC 2014, and after all that time, I got a confirmation that there was a bug and a thank you very much message... Should be easier to report bugs to Adobe.
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Bruno Botelho

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Posted 5 years ago

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Chris Cox

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Official Response
The duplicated text layer/document issue is solved in Photoshop CC 2014.2.