Photoshop CC 2014 release won't open. Macbook pro, updated yesterday.

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  • Updated 4 years ago
Ran the update yesterday, trying to open today. PS box comes up but just spins?
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Steven Boston

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Posted 4 years ago

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Chris Cox

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What does the splash screen say at the point where it hangs?
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Steven Boston

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It was just the start up screen. When I rebooted the pc and started PS from launchpad it started. I'll try to start again from a photo tomorrow.

Regards,
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Chris Cox

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The splash screen shows a line of text describing what it is doing while launching -- what does that text say when it hangs?

OK, so something about the system state was causing it to hang. It may not happen again, or it could be something still on the system (fonts, OS caches, etc.) that will cause it again at some point.