Photoshop CC (2014) Can't Sync/Upload settings

  • 17
  • Problem
  • Updated 4 years ago
After Installing CC 2014.0.0 and imported all my setting from 14.2.1 i wanted to sync/upload my settings from 2014.0.0. the upload starts but after a while i get "can't connect to creative cloud" error. i tried many times, sometimes it can upload up to 7 MB but not anymore. Also the full upload varies between 90MB and 170MB?

by the way i really like that now we can chose between upload and download!

are the settings for the different versions kept separately on the Cloud or they will be messed up after i upload the slightly different settings from CC(2014)

is there someone with the same issue?
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laden m

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  • confused

Posted 5 years ago

  • 17
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Andy Fuchs

  • 15 Posts
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@David: Sync Preferences does NOT sync CC's preferences with CC 2014... So the 'seamless' of the subscription is nothing else than before (CC) - when updating from any older version to the next version (or 2-4 versions later).

- CC -> C4 2014 needs manually removing the older version
- CC -> CC 2014 needs manually move plugins, presets, preferences
- CC -> CC 2014 needs manually de-install the older version
- CC -> CC 2014 needs manually re-syncing everything to the cloud
- CC -> CC 2014 needs manually removing the CC-icon from the menu-bar (OSX): Please note Adobe: The menu bar is MINE!

- CC -> CC 2014 need to close CC, when installing CC 2014 (WHY?)

Julian is right... just install and move the Preferences, etc... manually - at least that's as seamless as before. :(
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Glenn Martin

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This thread solved the problem for me. Restart the computer if it doesn't work right away. https://forums.adobe.com/thread/13838...
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Nigel Shrieves

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Worked just fine then updated and it doesn't work any longer.

The quality of Photoshop has really declined for the past 3 versions. The first two had some changes that almost made them unusable at a professional level. Then this.

I shouldn't be on forums looking for fixes, I have work to do. The software should just work.

Reverting to the older, better version.