Photoshop: Can't open PNG files

  • 8
  • Problem
  • Updated 5 months ago
  • In Progress
  • (Edited)
We can to view the png file in finder mode.
When we try to import png file, in the Photoshop, we receive the message:
"Could not complete your request because the file-format module cannot parse the file."
Mac OS. Maverick
Photoshop CS6
Photo of André Borges

André Borges

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Posted 6 years ago

  • 8
Photo of Pete Green

Pete Green, Customer Advocate

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Official Response
This should be fixed in the Photoshop CC 2018 (19.1.4) release which is now available. 

Please update Photoshop CC 2018 via the Creative Cloud desktop app and let us know if you continue to have trouble!