Photoshop CS5 crashing on launch

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version:
Application Timestamp: 4b504eff
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7b8f0
Exception Code: c06d007f
Exception Offset: 0000b760
OS Version: 6.1.7601.
Locale ID: 13321
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Photo of Ferdinand Lagamayo

Ferdinand Lagamayo

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Posted 4 years ago

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Photo of Chris Cox

Chris Cox

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You're crashing in the kernel code, which probably means that a driver is crashing.

Also, you have 12.0.0, and haven't installed any of the updates.