Photoshop Elements: Organizer catalog backup fails

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  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
Photoshop 8 crashes and shuts down each time I try to backup catalog. It happens about 2 seconds into "calculating media size". Is there anything I can do to fix this? I don't want to loose my catalog, tags, etc.
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Thomas Crocker

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  • frustrated

Posted 7 years ago

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Brett N, Official Rep

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Official Response
I've updated this document to include more information on what to do when catalog backup fails:

Troubleshoot Catalog Backup and Conversion | Elements Organizer