Photoshop 32-bit crashes on X86-64 processor-based computers.

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  • Updated 4 years ago
I have tested on three machines. Running 32-bit Photoshop on 64-bit processor gets error:
-From Windows 8.1 64bit on X86-64 processor
Faulting application name: Photoshop.exe, version: 14.2.1.570, time stamp: 0x52f4a1d7
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16656, time stamp: 0x531812f4
Exception code: 0xc06d007f
Fault offset: 0x00012c1a
Faulting process id: 0x19e4
Faulting application start time: 0x01cf630766f53a12
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Photoshop CC\Photoshop.exe
Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Report Id: e4808f33-cefa-11e3-bf5f-001de0b97323
Faulting package full name:
Faulting package-relative application ID:
-From Windows 8.1 32bit on X86-64 processor
Faulting application name: Photoshop.exe, version: 14.2.1.570, time stamp: 0x52f4a1d7
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16656, time stamp: 0x53181390
Exception code: 0xc06d007f
Fault offset: 0x00011e45
Faulting process id: 0x10b0
Faulting application start time: 0x01cf63018ff29bfd
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC\Photoshop.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: eb426921-cef4-11e3-971a-0017316c3b9b
Faulting package full name:
Faulting package-relative application ID:
-It worked fine on Windows 8.1 32bit on X86-only processor.
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P P

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Posted 4 years ago

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Photo of Chris Cox

Chris Cox

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Photoshop 32 bit still runs just fine on 64 bit Windows systems.

You crashed in a kernel DLL - that is most likely caused by a bug in a driver (video, printer, keyboard, mouse, etc.), or a corrupt OS file.