Photoshop 2020: Plug-ins not found

  • 4
  • Problem
  • Updated 6 months ago
  • In Progress
  • (Edited)
Photoshop 2020 is not finding plugins. I have moved them to the new folder as I’ve always done, but this time neither Topaz or Nik is recognised. I’ve tried it on my other computer and it’s the same.
Photo of Mary Venables

Mary Venables

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Posted 8 months ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
We're looking into this. For the time being, install in the shared Creative Cloud location: https://chl-author-preview.corp.adobe.com/content/help/en/photoshop/kb/plug-ins-photoshop-troubleshooting.html#Locatepluginfolders

  • Win: Hard Drive\Program Files\Common Files\Adobe\Plug-Ins\CC
  • macOS: Hard Drive/Library/Application Support/Adobe/Plug-Ins/[Photoshop version number]/File Formats.