photoshop won't work.

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  • Problem
  • Updated 3 years ago
I tried to download photoshop and it says it failed because there is something wrong with photoshop.
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Dillon Sims

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  • frustrated

Posted 3 years ago

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Chris Cox

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What exactly failed?
What exactly does the error message say?
What version are you downloading?
How are you downloading it?
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Dillon Sims

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I don't know what failed, I was downloading it on my windows computer and it went up to 75% ( which took forever ) and it stopped and said it failed to install or something. I think I was downloading The 2014 version, I don't know whatever is on the website.
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Chris Cox

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OK, so the installer failed.

What was the exact message that the installer gave when it failed?

How exactly did you download the application?
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Dillon Sims

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It just said it failed because something is wrong with Photoshop or something. And I just went to the website and downloaded it after looking at the rest of the ones available to download.
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Chris Cox

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If you downloaded CC 2014, then you would have downloaded the CreativeCloud application, then downloaded Photoshop from that.

And we can't help you solve whatever is wrong on your system without knowing exactly what the installer said was wrong on your system.

We really need to know precisely what you downloaded, and how it failed in order to help you solve whatever is wrong on your system.