Photoshop won't open files anymore on my PC

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  • Updated 1 year ago
I am running windows 7 with CC2017 Photoshop. Making no changes to my computer, suddenly photoshop will not open files when it did before. I'll open a photoshop file and the program comes up but just a black screen. To make things even stranger, I can no longer add video clips to my editing software. I can't figure out what is going on.
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Garret Gray

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Posted 1 year ago

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Andre Noun

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Ilyes Gonzales answered Claudia Molina. I am copying and pasting the answer: 
Ultimate solution which might more effective than all listed is Recovery Toolbox for Photoshop

It is helpful tip -

This one article from Adobe, is also can assist you:

·  Open "My Computer." In Windows XP, the icon is on the desktop. In Windows Vista or Windows 7, you must access this via the "Computer" option in the Start menu.

·  Double-click the "C" drive, followed by the "Windows" folder inside. Locate the temporary Photoshop folder, which will look similar to this: "Photoshop Temp6382948398." Double-click the folder when you find it.

·  Locate the file inside the temporary folder that matches the name of the corrupted file. Double-click it to open it in Photoshop.

·  Click "Save As" in the "File" portion of the main menu bar. Save it in a different location and under a different name.

Ilyes Gonzales also said that you may also find more psd repair tool in Google if you want more variants

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David, Official Rep

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Howdy Garret,

Have you tried to trash your Photoshop preferences on launch?  Have you recently updated any drivers on your machine, particularly video cards?  Have you recently installed any new software, particularly side-car or companion apps?  Any new hardware?  If all of those check out, have you tried to reinstall Photoshop?

I'm curious to hear what fixed your problem -- please let us know!