Photoshop: Windows Become Corrupted On Macbook - have to force quit to recover. Screenshots attached

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  • Updated 4 years ago
  • (Edited)
While in photoshop, randomly all of my windows become corrupted. I have to force quit the program, and then open it again to recover the ability to see my layers. It's very very odd.

I have a newer macbook pro -- the links below show 2 screen shot examples as well as my mac's "about this mac". I'm using Photoshop version CC 14.0 X64

Anyone know what's going on here? It's very frustrating.

About my mac: http://s27.postimg.org/lfor2sxtv/Scre...

Example 1:
http://s14.postimg.org/ny7xajkj1/Scre...

Example 2:
http://s14.postimg.org/kq3fxhy99/Scre...





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Shauna Heathman

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  • frustrated

Posted 4 years ago

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Photo of Chris Cox

Chris Cox

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You are running 14.0, and the current release for that is 14.2.1.
And if you have a subscription, you should be on Photoshop CC 2014 (15.2.2).

Your screenshot of Photoshop is too small to see exactly what is happening. But MacOS 10.10 does have more than a few video driver bugs causing corruption of document display in Photoshop (and other applications that use the GPU).

Apple is aware of these video driver bugs in MacOS 10.10 and working on solutions.

You can try turning off GPU drawing in Photoshop's preferences and restarting the app. But that also disables all commands that depend on the GPU. So if you need GPU functionality, you may want to consider downgrading to a stable version of MacOS.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Make sure Photoshop is Up-To-Date: http://adobe.ly/PS-Up-To-Date

You're missing some OS updates as well (10.10.2 is the latest).

To disable the GPU, go to Preferences>Performance... and uncheck "Use Graphics Processor.