Photoshop: Will not update due to firewall or network error

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  • Problem
  • Updated 3 years ago
  • (Edited)
I have pending updates and cannot view new raw files. It says there is a firewall or network error. I removed all protection programs and took down all firewalls and my computer is now at risk and still nothing. I've spoke with Microsoft for hours on end and they can't figure out what is wrong. I have even tried uninstalling and reinstalling and I have also tried downloading the update from the site rather than my photoshop itself. I need to see the files I have clients waiting.
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Danae Pawlak

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  • livid

Posted 3 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Have you checked your host file? http://helpx.adobe.com/x-productkb/po...
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Steve Sprengel, Champion

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So you've downloaded and installed ACR 8.7.1 from the following page and you get a network error when you install it, or do you mean you cannot download it?

http://helpx.adobe.com/x-productkb/mu...