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  • Problem
  • Updated 1 year ago
I pay a monthly prescription for photoshop on my Macbook Air and during using it today it just shut down completely and will not reopen, I have shut down and restarted my computer and still nothing. I have tried everything, can someone tell why this happened and how to fix it please? All of my college work is due tomorrow!
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Sophie Hanlon

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Posted 1 year ago

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David, Official Rep

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Hi Sophie,

Can you share with us what messages you get when you try to launch Photoshop?  Otherwise, we're just guessing.