Photoshop: Won't create anything

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  • Updated 3 years ago
  • (Edited)
I have downloaded the latest trial of photoshop, but it wont let me create a new background layer or add any layers... I go through 'file' 'new' and click ok but nothing comes up in the work space, has anybody else had this problem/ know how to fix it ? thanks
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Rachel Edwards

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Posted 3 years ago

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Chris Cox

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What OS version are you using?
That sounds like it could be a video driver bug, or just windows opening on another display.
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Rachel Edwards

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We are currently operating on Windows 7 ... so maybe it can't support this up to date version of photoshop?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you saying that a new document window isn't created at all? Or the contents of the document window are always empty and don't change?

If the latter, I agree with Chris, it's likely a driver issue. Determine what video card you have and go *directly to the manufacturers website (nVidia or ATI/AMD)* and download the latest driver: http://blogs.adobe.com/crawlspace/201...