Photoshop Tools (Image Processor) disappeared from Bridge 2017

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  • Updated 7 months ago
I installed PS 2017 and Bridge 2017.  Image Processor (and the whole Photoshop tab in Tools) did not appear in Bridge.  Reinstalled PS 2017.  No luck.  Reinstalled Bridge 2017.  Image Processor came back.  BUT THE NEXT DAY when I turned on computer, the Photoshop tab in Tools had again disappeared.  I followed the video instructions and manually removed the preference files.  No luck.  I uninstalled and reinstalled Bridge.  No luck.  Did the same with Photoshop.  No luck.  Very frustrating.

After that I uninstalled, then reinstalled both and said "no don't keep my apps" (or whatever it say).  No luck. More time wasted. 
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Jay Ramage

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  • frustrated and panicky because I rely on missing tools

Posted 2 years ago

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Jay Ramage

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In Bridge, I clicked on "Reveal My Startup Scripts" - it sent me to Bridge CC / Startup Scripts (not to Bridge CC 2017...) and it is empty.  Where would I find the necessary scripts?    I can see hidden files. 
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Shelly Mosman

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Maybe you figured it out already, I went into batch rename and set up everything from there.  CC just cleaned house, now you can batch process your files though batch rename.  Its actually WAY faster and more efficient. 
(Edited)
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Lia Cecaci

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I feel this has happened before and I hope IT COMES RIGHT BACK ASAP! I too, rely on this missing tool for my every day workflow :(
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JariL

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It is back, at least I have it. First I updated only  Photoshop and then it was gone but when I updated Bridge too it came back.
(Edited)
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Cristen Gillespie

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> In Bridge, I clicked on "Reveal My Startup Scripts" - it sent me to Bridge CC / Startup Scripts (not to Bridge CC 2017...) and it is empty. >

I believe those folders are only for extensions/3rd party scripts you may have installed. I have installed one, and it is showing up in every Bridge folder. I don't understand why you don't get the Photoshop tools if both Bridge and Photoshop are enabled to "communicate with other apps" in the Startup Scripts list in Preferences.

If you uninstall/reinstall Bridge 2017, open, then quit, next uninstall/reinstall Photoshop and open it and quit (to make sure it has registered), and then launch Bridge, does Bridge not ask if you want to enable new scripts? It used to be a problem many versions back, pre-CC, I believe, that Photoshop didn't get registered for Bridge to know the app was actually there. I haven't heard of that since way back then, but perhaps the problem is buried there and you've hit on it. 

Or someone from Adobe can figure this out. . . sorry to hear it's not just working smoothly for you.
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Jay Ramage

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Did as suggested.   Bridge did not ask me about enabling new scripts, and did not enable Photoshop Tools.   When Image Processor worked the first time I un-installed then re-installed, I don't recall it asking me that.  Of course, then it quit working again, so maybe it realized it wasn't supposed to work. Thanks for trying!  Much appreciated.
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Jay Ramage

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Another day, another lack of Image Processor.  Aargh!   I was at a friend's house and they had it - I wish I knew how to take it home with me.  Otherwise life is good.
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Lia Cecaci

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So mine was fixed after I updated Bridge. I updated Photoshop, but forgot to update bridge. Once the Bridge update was up and running all was well over here! 
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Charles of "Higher Call" Photography

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LOOK!  Adobe Elements has had this issue as well from Elements I have had from 2, 9, 11, 12 and now 14.

Seems to me Adobe does not care.  They out out source Helps to India and elsewhere and those people do not have a clue.  Seriously, they don't.  They are Screen Readers at best.

I have had 5 of the Elements Versions of Photoshop and through 6 different computers they have had the Disappear-Reappear on the Tools that whole time.  Even with the 2 massively fast computers I have now (Desktop & Laptop) that are PC versions with 8 core processors and one having 16 Gigs of RAM and the other 32 they still have this issue, okay!

Adobe knows this and I have been complaining about this for years and still the won't fix it!!!

I just think they don't care and just want your money or are so large they are dysfunctional anymore?

Adobe Screen Readers in other countries have given me all kinds of things to do, but none were right.

That is all I can tell you.

C.
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Jay Ramage

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Thanks all.  Wish I hadn't updated, because it was working just fine.  I have uninstalled and reinstalled regularly, and in different orders.  No luck. 

My work around is to put the files I want to process into a separate folder, then use File - Scripts - Image Processor in Photoshop.  It's annoying because now I have to remember to set the file path each time, and also set up a new folder and transfer files.  I guess if I keep paying for the service, there's not much reason for them to fix it, but I now suggest that people think twice before they get into Photoshop. 
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Jay Ramage

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Did my occasional "Let's install and reinstall" session, but this time, I shut down and restarted before the reinstall of Bridge, and suddenly I have my Tools - Photoshop back.  Hope it lasts.
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Cristen Gillespie

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That's good news. But it does sound as if something is rather delicate that shouldn't be, either the OS or Bridge or PS or all of the above. I'm guessing that shutting down and restarting finally got something right to register? Yes, I hope it lasts.
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Jay Ramage

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So much for high hopes.  Shutting the computer down killed the fix.  Should have done a screen shot so I'd know it wasn't just a dream.  I used to speak highly of Adobe - now I think "class action lawsuit".  Not really, but I can see how people get annoyed enough to say "Disappointed customers of the world, unite!"  Other than that, life is good!
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Cristen Gillespie

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> Other than that, life is good!>

I'm happy for you. I find Adobe one of the brighter spots in my day, so I'm sure I'd be tearing my hair out over this. I'm finding on Google this is a fairly common problem (shouldn't be), but you've done everything anyone has suggested to get it back, and yet it's not sticking.<sigh> Jeffrey is back. Hopefully he'll get to this if we keep it active at the top of the list and he'll know what next steps to take.
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Kris Misevski

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I figured this dilemma out. It's surprisingly simple. Remove Bridge from your dock. Open CC & make sure Bridge is up to date. Open it. Once it's open, pin in to the dock. Photoshop should be there and it's applications. 
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Charles of "Higher Call" Photography

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NOW I KNOW WHY MY CURSOR ICONS WERE DISAPPEARING and no one else was right except this guy at this like below.

LINK TO YOUTUBE:  https://www.youtube.com/watch?v=6mboo6j3sUc

I am so glad someone figured it out, for most it seems just say stuff without even thinking, it seems?

It is as Simple as using your "Cap" Key (Upper Case Key) and it reappears.  Why couldn't someone else figure that out??!

Even those who work at Adobe had not a clue of what I was talking about.

Hope this helps others.

Charles of "Higher Call" Photography

 
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Cristen Gillespie

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> > 6 different computers they have had the Disappear-Reappear on the Tools that whole time. >>

> It is as Simple as using your "Cap" Key (Upper Case Key) and it reappears.  Why couldn't someone else figure that out??!>

Probably because none of us knew what you were talking about? The thread is about the missing command from the Tools > Photoshop menu in Bridge.  What you're talking about is perhaps the issue with either a) not realizing that turning the Caps Lock key ON will turn brush cursors into "precise" crosshair cursors, and the crosshair can be difficult to find against an image, or b) the intermittent issue most of us have experienced where our brush disappears while using it.  I don't recall if I've had that happen with other tools, but it might have. The disappearing brush cursor appears to have been fixed in Photoshop, although it wouldn't surprise me if it returns at some point. The most common solution has been to move the cursor outside of Photoshop proper and it reappears when we move the cursor back into the document window. Since you're talking about PSE, I don't know if that works, or if toggling the Caps Lock key is a better solution, or if we're still not talking about the same thing.
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Charles of "Higher Call" Photography

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Dude,

It was the only place I could find on here that was slightly related, so that is why I posted it here.  I could not find a place to ask independently. and it is still related to some degree.

Anyway, Try the Cap Lock thing to others, for it worked for me and that may be the same issues you are all having?

Kindness goes a long way than vinegar.

C.
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Jay Ramage

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Did another re-install, and problem was solved this time, and fix even persisted when boot computer.  Fingers crossed. 
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Breanna Conley Saxon

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well this is not what I wanted to read when googling an answer for this...
(Edited)
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Breanna Conley Saxon

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nvm updated both PS and Bridge and now Tools, Photoshop, Image Processor is back 
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Johan Elzenga, Champion

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Perhaps you could tell us your problem because "this as an answer for this" is a tiny bit vague...
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Marius Viken

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I had the same problem - The problem was 2018 bridge and 2017 photoshop version and visa versa..  Both updated to the same version, no trouble.