Photoshop Text Issue 2014

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  • Updated 4 years ago
Every single time I type anything with Photoshop with any font up to six letters, it would just tell me "Could not complete your request because of a program error." and if I kept repeating in trying to type over and over again up to 6 letters, it would just crash. I really need help here, sometimes I try to write paragraphs with Photoshop, but I can't because of this error. I am using Photoshop 14.0 and I also used Photoshop 14.1 & 2 but still the same. On my old mac laptop, did not have the same problem, HELP!!
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Rakan Wafa

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Posted 4 years ago

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Chris Cox

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Have you installed the Photoshop CC 2014.2 update?

Photoshop 14.0 is not the current version, 15.2 (aka 2014.2) is the current version.
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David, Official Rep

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Hi Rakan,

We have heard a few reports about font issues like those you're describing, but haven't been able to reproduce anything ourselves.  Thus far the problems seem to be isolated to Windows 7 installations.

What Operating System are you running?  What specific version of Photoshop are you running?  You can get this info by clicking Help > System Info and pasting the results into a response here.

A workaround to the problem which helps other users is to turn off the Font Cache via the Type menu.  Does this work for you as well?

Please let us know,