Photoshop CC 2018: Stuck on Move Tool (macOS, Wacom Intuos Pro)

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  • Updated 1 year ago
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This conversation has been merged. Please reference the main conversation: Photoshop: No drawing possible with Brush Tool with a pen when zoomed in

I just updated Photoshop CC now it keeps getting "stuck" on the move tool (no matter which tool is selected) but only when I'm using my Wacom Intuous Pro. If I put down the pen and use the mouse pad it works fine. I have reset my Wacom preferences-- I know it's not Wacom it works fine with all my other programs-but I still did it- and still it keeps getting stuck. I can reset it by closing out all programs but that only works for a while and lets face it I'm not going to continue to do that while I'm working.  I'm on a MacBook Pro. 
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Erin Hathaway

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Posted 1 year ago

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Zoey Reyes

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I've got this exact same issue on my Windows 10 Computer, all my drivers are updated, it's really cutting into my work time. I can only start with the brush tool if I move my pen horizontally however, any up or down makes it start using the move tool.
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Roy Blumenthal

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Hi Zoey....

Try downgrading to version 18.0 of Photoshop CC 2018. That's what I did, and the problem evaporated. It seems to be related to the 18.1.2 release, and possibly one or two of the earlier releases. I went straight to 18.0, and it worked. Adobe just remains quiet about these issues. Very irritating.
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Roy Blumenthal

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I apologise for being an idiot. I've talked about versions 18.1.2 and 18.0 of Photoshop. What I MEAN is versions 19.0 and 19.1.2.

For me, the problem emerged on the upgrade to 19.1.2. And got solved by downgrading to 19.0.
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ryan benjamin

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I found the solution!!!!!  Although some might have to downgrade, I fixed it by just opening the Wacom Options and unclicking  the "Use Windows Ink" option under calibrate and it worked.  It's a Windows Update issue. Here is the link to walk you through and finally fix it.

wacom.com/en-us/support
(Edited)
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Gordon Greaves

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Thanks - pity these companies don't talk to each other and we, the end user, have to stuff around doing their job for them.
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Rebecca Barry

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But this removes all pen pressure sensitivity for me!
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Erik Ogren

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Thank you so much! I was so confused as to why my Move Tool was behaving the way it did. Unchecking "Use Windows Ink" solved it for me. I can finally work again.
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Lucrezia Cattanei

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Rebecca exactly I have the same problem, it works but remove the sensivity... 

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