Merged
This conversation has been merged. Please reference the main conversation: Photoshop: No drawing possible with Brush Tool with a pen when zoomed in
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Posted 2 years ago
David, Official Rep
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You're not going to like this, but I'd be willing to bet money that it's your Wacom device. I say this cuz it's actually somewhat frequent that these devices co-opt a shortcut key. That the problem goes away when the device is disconnected is also kind of a smoking gun. That the forums are not on fire with similar user complaints points to something specific with your setup. You probably need to update the drivers for your device to match the latest for your OS (which OS are you running, BTW?).
Hope that helps,
David
David Tristram, Employee
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Try downgrading to version 18.0 of Photoshop CC 2018. That's what I did, and the problem evaporated. It seems to be related to the 18.1.2 release, and possibly one or two of the earlier releases. I went straight to 18.0, and it worked. Adobe just remains quiet about these issues. Very irritating.
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For me, the problem emerged on the upgrade to 19.1.2. And got solved by downgrading to 19.0.
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Cintiq 21 UX. There is no option for Windows Ink
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wacom.com/en-us/support
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I updated Photoshop yesterday, so it is highly likely that is related to that update.
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windows ink checkbox suggestion worked but i don't consider this to be a fix, since i really need the pressure sensitivity function to work.
By the way no updates were made to my system or Photoshop.
Wacom drivers are up to date.(6,3.29-6)
I'm using windows 10-Photoshop 19.0 with a wacom intuos 5
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I need the pressure sensitivity so can't use the Windows Ink workaround. I'll try going back to before the last Windows update, but not sure how to do this - can anyone help?
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The latest windows update (KB4093112) has caused an issue with the Wacom tablet and Photoshop.
You can either - undo the update
or
Do the following (recommended) :
1. Use notepad to create a text file and type in :
UseSystemStylus 0
2. Save the file as PSUserConfig.txt in the following location
C: > Users > Username > AppData > Roaming > Adobe > Adobe Photoshop CC 2018 > Adobe Photoshop CC 2018 Settings
3. Go to the tablet properties and uncheck "Use Windows Ink"
4. Restart Photoshop
That is it - all should now work well (you need to do all the above steps to retain pen pressure)
Note : There is a third option. Microsoft made this change intentionally and they have issued a way round it with registry change (see link below). However for Photoshop the PSUserConfig method works.
https://www.reddit.com/r/Windowsink/comments/8508fi/controlling_pen_behavior_in_windows_10 /
Dave
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I found this and it fixed the glitch completely for me without needing to use any commands:
https://www.youtube.com/watch?v=uq0GfiQvMCg (Fix Wacom cintiq tablet scrolling instead of drawing (update))
Hope it helps someone.
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