Photoshop CC 2018: Stuck on Move Tool (macOS, Wacom Intuos Pro)

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  • Updated 2 weeks ago
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I just updated Photoshop CC now it keeps getting "stuck" on the move tool (no matter which tool is selected) but only when I'm using my Wacom Intuous Pro. If I put down the pen and use the mouse pad it works fine. I have reset my Wacom preferences-- I know it's not Wacom it works fine with all my other programs-but I still did it- and still it keeps getting stuck. I can reset it by closing out all programs but that only works for a while and lets face it I'm not going to continue to do that while I'm working.  I'm on a MacBook Pro. 
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Erin Hathaway

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Posted 1 month ago

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David, Official Rep

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Howdy Erin,

You're not going to like this, but I'd be willing to bet money that it's your Wacom device.  I say this cuz it's actually somewhat frequent that these devices co-opt a shortcut key.  That the problem goes away when the device is disconnected is also kind of a smoking gun.  That the forums are not on fire with similar user complaints points to something specific with your setup.  You probably need to update the drivers for your device to match the latest for your OS (which OS are you running, BTW?).

Hope that helps,
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David Tristram, Employee

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please try again using 19.1.2 when that is available.  there is a fix in that version for stylus interactions getting stuck in the down state.