I can only enter this one suggestion. Maybe you didn't install it as a 64 bit. That's a rough guess from the top of my head. I have CS6, and had it on Windows 7, and it works on Windows 10. I still have it and it works. It can be installed as either 32 or 64 bit. I think it's on 32 bit. To know for sure, you need to remove it, then reinstall to know for sure. If it is running as a 32 bit program it's trying to diced up your page frames into smaller frames for a 32 bit program and that can cause it to stop working. I may be wrong and this has not come up before. My technical mind is on this, final. I may be correct on this one. Check it out. Lot's o' luck, gotta go for now. That's the extent of my suggestions for this.