Photoshop: Sometimes lose the loaded .kys file (keyboard shortcuts)

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  • Updated 7 months ago
  • (Edited)
PS version. 20.0.4 x64 very often lose the loaded file with custom shortcuts.
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Mustafa Mimanov

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Posted 8 months ago

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David, Official Rep

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Are you resetting / trashing your Photoshop preferences?  That will dump custom .KYS files.
If it's another scenario, then let's talk more.  What sorts of things do you do when this happens?