Photoshop: Shortcuts gone after installing MacOS 10.11 el capitain

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  • Updated 3 years ago
  • (Edited)
please someone help.

i feel like I've made the biggest mistake and installed this new update for the mac. the arrow keys on my keyboard don't work any more and the short cuts in photoshop don't work anymore.
i feel like I've just destroyed my very expensive mac.

how do i get the old shortcuts to work. i used to be able to press "command + " to zoom in on my images and i cant
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Nicole Morris

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Posted 3 years ago

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Nicole Morris

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someone please answer :(
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Nicole Morris

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This reply was created from a merged topic originally titled Why is no one helping me but admins keep answering other problems.

i am having serious problems with my imac after doing the update yesterday to that stupid new format el capitain.
my photoshop shortcuts arnt working and i cant get them working again.
my keyboard is also stuffed.
arrow keys arnt working. my enter key isnt working. cant seem to fix in keyboard preferences.
paying $10 a month for a product i cant use. paid thousands for a computer and i cant use the keyboard.
im not happy.
i feel like ive stuffed up my whole computer just because i did a stupid update i cant reverse

and no i cant use time machine or whatever it is. ive not long switched from a pc to a mac and i had no idea i was supposed to set this up.
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Nicole Morris

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still no help
still not working?
does adobe only help certain customers?????
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Have you tried restoring your prefs? http://blogs.adobe.com/crawlspace/201...