Photoshop: Select and Mask View Mode: Could Not Complete Your Request

  • 1
  • Problem
  • Updated 10 months ago
  • Solved
  • (Edited)
I cannot use a number of the view modes in the Select & Mask Tool, including the Onion Skin, On Layers, Black and White view modes. 

When I attempt to select those modes, I am hit with a "Cannot Complete Your Request Because of a Program Error" message. 

Computer: Late 2012 27" iMac Intel Core i5
OS: El Capitan 10.11.6

Photoshop CC 2017.1.1
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Andy DelGiudice

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Posted 10 months ago

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Pete Green, Customer Advocate

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Hi Andy, 

Sorry for the Program error during Select and Mask --- What have you tried so far? 
My first suggestion would be to reset the preferences in Photoshop and see if that resolves it: https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html#prefs

Let us know if that helps. 
Regards
PG
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Andy DelGiudice

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Hi Pete, 
Thanks for your response. I quit Ps a couple times and now can't recreate the issue. So I'm guessing it was some form of operator error. I will update if I experience the problem again. 
Andy 
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Pete Green, Customer Advocate

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Good to hear Andy. Appreciate you letting us know it's back to working for you. 
Regards
PG