Photoshop: Interface in filters too tiny to read

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  • Problem
  • Updated 11 months ago
  • (Edited)
Hi, I have a new laptop with a 15 inch screen. I am using CC2018 and I have set my interface to "large" 200%. However, when I open up Filters, I find that I am unable to read the interface as it is tiny. Therefore, it appears that the interface settings in the rest of Photoshop are not being applied to the Filters interface. I am unable to work with this tiny interface at all. Please help me and tell me exactly what I have to do. I have searched for answers and I have had live chat techs on my computer fiddling, with no fix to the problem. Thanks in advance.
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Carmen Ray Anderson

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  • annoyed

Posted 12 months ago

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Hannah Nicollet, Official Rep

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Hi Carmen,

Are you using Mac or Windows? What are the specs on your monitor?

Thanks,
Hannah
(Edited)
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Carmen Ray Anderson

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Hi Hannah, thank you. I am using Windows 10 and a 1920 x 1080 laptop monitor.
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Hannah Nicollet, Official Rep

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Hi Carmen,

What filters are you using that are too tiny to see? Can you add a screenshot?

Thanks,
Hannah
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Carmen Ray Anderson

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the Liquify Filter most specifically
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Hannah Nicollet, Official Rep

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Hi Carmen,

I'm going to email you.

Thanks,
Hannah
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Hannah Nicollet, Official Rep

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Hi Carmen, 

When you say that you set your interface to 200%, I assume you mean in Photoshop? Have you checked the display settings on your monitor to see what the scaling factor is there? 

Thanks,
Hannah
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Carmen Ray Anderson

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Yes, Hanna. I set my monitor up when I bought the computer. All my apps are fine except Photoshop. The main interface of Photoshop is fine as I have already explained. Please will you revert to the plan as discussed in the email. Thank you.
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Hannah Nicollet, Official Rep

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Hi Carmen,

I'm not sure what you mean about reverting to a plan. If you replied to my email, would you mind resending it? I'm not sure why but I didn't receive a reply. I thought you hadn't replied so I was trying to help you troubleshoot without my suggestion from the email. 

Thanks,
Hannah
(Edited)
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Carmen Ray Anderson

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Hi Hannah, I responded immediately to your email and followed up later. I have resent the emails today. They were not returned to me, so please look out for them. Thank you
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Hannah Nicollet, Official Rep

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Glad we figured that out! Sorry for the misunderstanding.

Thanks,
Hannah
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Carmen Ray Anderson

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Awesome, thank you so much :) All sorted.