Photoshop: Saving copy not saving over jpg file

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  • Updated 1 day ago
  • (Edited)
working on Catalina OS. saving file extension works now but does not save over jpg when saving it creates a copy which is annoying and time consuming to fix
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Steven Paslawsky

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Posted 10 months ago

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Jen

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It's not overwriting an existing jpeg when saving with the same file name, it's adding 'copy' to the end of the file name and saving a second jpeg file. It will however, when saving for a third time automatically choose the 'copy' version to overwrite, but brings up a new pop-up box after the normal 'do you want to replace...' warning, which seems to double check that you want to replace it (adding even more time spent saving).
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C Tschumy

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it will save over .psd files. Can't save over tif files... I dont know how long this will work but i thought that i would share my findings. 
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McKay Andeson

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YES!!! Please fix this ASAP! This means that if I want to make an update then I have to save, navigate to the appropriate folder, double check that I am deleting the right one, then delete, then rename the other one. And I have to do this EVERY TIME I need to resave my JPEG. It is ridiculous. 
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Judith ten Velden

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I hate it when computers want to "help" protect me from "human errors". It's the Microsoft paperclip and autocorrect allover. Might work for some people, but we should be able to turn it of, in a natural workflow.
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Gordon Moir

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If this is done by Adobe on purpose, then they need to give themselves an uppercut. It's causing all sorts of problems in my workplace by NOT overwriting the existing jpeg, even though the pop-up window says "xx.jpg" already exists. Do you want to replace it? I click "replace" but it doesn't replace it. Instead, adding another jpeg in the same location with "copy" added, leaving the original jpeg untouched. This affects InDesign docs where the jpeg is linked, as they are still linking to the old jpeg, not the updated, renamed "copy" version. This has resulted in incorrect artwork being dispatched. Please admit you messed up and fix it fast.
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Caroline Dell

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I have also run foul of this by uploading an incorrect file to competition and as part of a qualification panel - this really needs to be fixed now. 
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Elizabeth Scott

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I am having the same issue! I am working in Photoshop and wish to save my work as a .jpg -- no problem there. However, when I make changes (to the original layered .psd file) and try to save again as a .jpg --- it adds "copy" to the file name instead of overwriting the existing image. 

I'm "Save as > .jpg" - and then choosing the existing image location. I do get a prompt - "do you wish to overwrite" to which I say "Yes" ---- but still, "copy" is added to the file name and a new file is created, keeping the old file in tact. Annoying that I have to manually update the name, trash the old image, etc!
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Jason Hughes

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Same problem here! And it just started doing this recently and is a massive time-leech deleting all these original (now unedited/un-updated) files and renaming the new file without "copy" in it. 
(Edited)
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Dave Zambrano

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Same problem here guys!  Photoshop will not overwrite a JPG, it adds "copy" to the filename which is so bad for my workflow.

I called photoshop support and they said it was a known bug, and would be fixed in the next update.  

I hope that's true....

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Nichole Warman

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HAHAHAHAHAHA nope, sure wasn't. Running 21.2.0 and it's STILL wrong.
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Sean Driver

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true and I just can't get used to it.
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Steve Mabin

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Are we going to be compensated by Adobe for these major and time consuming faults in their program?
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Alison Vella

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Same here - Do you want to replace existing jpg? Pressing yes does not replace, but creates a copy.
This affects my work a lot.  If I overlook this, the wrong image is appearing on all the tablets of my salesreps.  Their software is looking for image A001.jpg not A001copy.jpg 
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Alison Vella

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This reply was created from a merged topic originally titled xyz.jpg already exists, do you want to replace it?.

Trying to save over an existing jpg image.  
xyz.jpg already exists, do you want to replace it?
Usually I simply say "replace" and it overrides the previous jpg.  Now it is letting me believe that all is good, HOWEVER it is creating a new file called xyzcopy.jpg

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Peter Heine Bech

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This reply was created from a merged topic originally titled Photoshop 2020 creates a copy instead of owerwrite jpg files..

When I save out a jpg file on top of an existing jpg to overwrite, Photoshop makes a new file with a " copy" in the end of the filename instead of owerwrite the original. Its extremely frustrating and it it is a huge part of the Photoshop to Indesign daily workflow for most graphics artists.

Photshop even gives me the popup saying that the file already exists and asks me if I want to replace it. I click "Replace" or "Overwrite" or whatever it is in english, and it creates a copy instead. And my linked jpg file in my Indesign layout of course isn't updated automatically and I have to find the file, delete the original and the rename the new copy so it has the same name as the original. This is a pretty huge game breaker in my daily workflow.
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Patrick Mauldin

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This reply was created from a merged topic originally titled Bug: Saving as a 'Copy' instead of Replacing file.

Since I upgraded Photoshop, it has been giving me this very annoying bug:

- I'll be working in my PSD file
- Then save as a jpg
- Go back to my PSD and make changes
- Save as jpg again with same name
- Says file must be saved as a copy (can't uncheck)
- In dialog box, I select Replace file
- Still saves with "copy" at the end of the file

Why can I not replace the original jpg with my new changes? Why do I have to save as a copy? Doesn't make any sense. Did not use to be this way.

Screenshots of process:




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Mark Larson

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You guys are being too kind.  This is the most annoying Photoshop bug I've seen since Photoshop 3.0.  I know several Adobe developers and they are all very bright and capable guys.  They could have fixed this bug in minutes. This is Adobe management not caring about the end user.  They could have fixed and tested this bug in 1/100 time it takes to add a useless new "feature".
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Patrick Mauldin

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Adobe has shown time and again they do not care enough about their users to do the necessary amount of QA before launching updates. They would rather just send it out and then work on it later.

I miss the days when companies had to actually ship a complete product and ensure as many bugs as possible were fixed before putting it on the market.
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Andrew Croft

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I have stopped asking Adobe for any support of any kind because it is non-existent. There is just a room full of monkeys answering the chat/phone who simply look at a cheat sheet for the app and tell you what they read, not what they know. I too remember Adobe Illustrator 88 and getting phone support where the person clearly knew the app inside and out and was a professional. They use monkeys for this now.
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James Gray

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I am sorry that your experience is so bad.  My experience with Adobe support is much better.  If I were one of the Adobe support technicians, I am not sure I would be going out of my way to help a customer who thought I was a monkey.  I do think they have a problem triaging the support requests, many of which are likely resolved by consulting a cheat sheet.  Some of the request are over the head of the front line consultants.  It sounds like you have another issue than this annoying business with saving not resulting in writing over the original file when you tell Photoshop to replace.  I worked for 35 years as a software engineer and discovered that users cannot tell the difference between a 5 minute fix and 5 man-year enhancement.  Part of their problem is the upgrade by Apple to Catalina.  I am sure that Apple provided Adobe with a pre-release of Catalina.  I am equally sure that the version Apple released was not the same as the pre-release that they provided to Adobe.  I am scheduled today for a call from Adobe Tech support for an issue with Bridge.  Good luck to you.
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Andrew Croft

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What is truly sad and pathetic about Adobe these days is that they don't care at all about testing their software and try to pass off bugs as features. Gone are the days when software developers cared because it impacted sales. They have us on subscription now, do not care one bit. Pathetic.
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JEFF LAMBERT

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Well, 21.1 is out and it's still not fixed! WTF!
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Matt Rock

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Updated to 21.1.1 today, still experiencing the same issue. Frustrating my workflow. :(
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guydesu

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Updated to v21.1.0 which just released and THIS IS NOT FIXED
Photoshop 2020 is currently making me lose the will to live.
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Philip Wels

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If you need a Super Dumb!TM hack, I've just started naming every single file with a " copy" at the end of it and photoshop overwrites things just the way I expected it to.
It's absolute garbage, but since the client will never see these files I'm in the clear.

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Lisa Wandrei

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Creative workaround there, Philip. Too funny.
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JEFF LAMBERT

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yeah, I thought of that one too, but man, I HATE seeing a copy at the end of a file name, it looks like an accident or it was unintentional.
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Matt Rock

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LOL. A+ for creativity!
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Cristina Tudor

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Hilarious ;))
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Jonny

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Hello to everyone that's also getting countless email notifications from this post, hope you're well!
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Charles Cronley

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And I look forward to the ones from the months to come.
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Matt Rock

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LOL #funnynotfunny
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Cristen Gillespie

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ROFL.  I hear you.
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Steven Hill

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Found this today addressing Photoshop and macOS Catalina (10.15) compatibility
at least they are actually acknowledging theres an issue now... still waiting for a fix adobe...

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html

Cannot overwrite an existing file when saving with the same filename

Photoshop saves a copy instead of overwriting an existing file with the same name.

Workarounds

  • Manually rename the saved file and remove 'copy' from the file name.
  • Save the file to a different location.

Note: We are working with Apple to address this issue.

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Nichole Warman

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Well... IT'S ABOUT TIME.

Thank you for sharing this, maybe there is light at the end of this godforesaken tunnel after all.