Photoshop: problem with sections in Save for Web

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  • Problem
  • Updated 2 years ago
I can't select sections in Save for Web panel.
I select the second button on the left of the panel, but it doesn't work. The cursor is still like an hand and I can't select the sections. 


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LauraGru

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Posted 2 years ago

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David, Official Rep

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Howdy Laura,

Are you still having this problem?  I see you're running Italian Photoshop.  Which OS are you running?  Which language?  How large is the image you're working on?  Does this happen with all images?  Have you tried relaunching Photoshop?

Thanks,
David
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LauraGru

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Hi, 
I'm running macOS Sierra 10.12.3 in Italian.
Yes, this happen with all images and always, since I've installed Photoshop CC 2017

Thanks for your answer
Laura
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David, Official Rep

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Buongiorno Laura,

Okay, I have a couple of questions.  First, what other apps are you running?  Second, are you running any third-party plugins or extensions for Photoshop?  Third, what are you seeing for Graphics Processor Settings (Impostazioni processore grafico) when you click Preferences > Performance  (Preferenze > Prestazioni)?  Finally, are the shortcuts for these tools working?  H for Hand, C for Slices, Z for Zoom, I for Eye-Dropper (color sampler), and Q for Toggle Visibility.

Grazie,
David
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LauraGru

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Hi David,
thanks for your answers, but I made an update today and now it's working! Finally!!

Thanks again
Laura