Photoshop: Permissions

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  • Updated 7 months ago
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This conversation has been merged. Please reference the main conversation: Photoshop 2020: File saving - user permissions incorrect

Our studio has a remote drive with our image library shared across our network. It has been like this for 20 years and has never had a major issue. However, now that we are running Photoshop 21 we are having all sorts of problems. Firstly, I cannot open a file on the network drive, alter it and re-save it. Apparently Adobe has decided on our behalf that this is not a recommendation. Fair enough, but I would have liked to be given the option first. Multiple requests for support give the same answer - copy the file across to your hard drive, make the changes, then copy them back again. This shows me that the latest round of developers are exactly that - they are developers and NOT end users. I challenge anyone working in a busy studio environment to keep this process running consistently. The next issue is when we save these files to our desktop as instructed. We then have to manually change the permissions of these files because otherwise other future users on the network cannot change them. I must add here that this issue happens ONLY with Photoshop. InDesign and Illustrator continue to work satisfactorily as before.
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Pat Dunne

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  • frustrated

Posted 7 months ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What version of Photoshop are you using? What OS are you running Photoshop on? What is the OS/protocol that your server uses?
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Pat Dunne

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I am using Photoshop 21.0.1 running Catalina. The other computer with the shared external drive is running High Sierra
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Ok. It sounds like maybe you are hitting this after all: https://feedback.photoshop.com/photoshop_family/topics/photoshop-2020-file-saving-user-permissions-i... It will be fixed in the next update due out in the very near future.
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Pat Dunne

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Thanks for your reply. With one answer you were 200% more helpful than Adobe Support. Will keep an eye out for the update
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Ok. I'm going to merge this with the thread above and update that thread when we release the update. That way you will get notified.
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Zolotkey

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We have the same issue at our studio as well. 

Default Unix Permissions when a file is created by Photoshop is 700. We need it to obey our set umask of 002, so the file should have 664 perms. We have created the file locally and on our NFS mount. Both PSD files were created with 700. This is not a network issue.

Version of Photoshop: 21.0.0

OS: macOS 10.14.6, 10.13.6, 10.15.1



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Zolotkey

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I just updated to Photoshop Version 21.0.1 and still same permissions.


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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Zolotkey, sounds like you are referencing this issue which was introduced in 21.0.0: https://feedback.photoshop.com/photoshop_family/topics/photoshop-2020-file-saving-user-permissions-incorrect which will be fixed in the next update. What Pat describes sounds like it might be a different issue.

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