Photoshop CS5.5: Performance after Creative Cloud Installed

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  • Updated 2 years ago
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I have a strange issue. I have the CS5.5 suite and I install it on brand new machines that are Windows 7 64 bit. After installing the CS5.5 suite the applications are blindingly fast. InDesign, Illustrator and PhotoShop load up in seconds. I have a subscription to InDesign CC 2017 so I install the Creative Cloud app and install ID... After it has installed ID 2017 works as does everything in the CS5.5 suite APART from PhotoShop. It just seems to "die"...its performance goes terrible...launching PhotoShop takes a bit longer but doing a File > Open causes PhotoShop to hang for minutes until I can then see a folder. Navigating to another folder causes PhotoShop to hang again. Uninstalling Creative Cloud and ID2017 causes the issue to persist. Restoring the new PC's back to factory settings and installing CS5.5 makes it fast again, until I install CC with ID2017. I thought it was a CS5.5 issue but I have installed CS3, CS4, and even PhotoShop Elements 8, 9 and the most recent and all exhibit the same issue. PhotoShop, no matter what flavour just goes terrible as soon as I install the Creative Cloud app. No problems at all prior to installing the Creative Cloud app. Any suggestions? I've tried disabling just about everything in PhotoShop, I've disabled syncing in the Creative Cloud etc but whilst all other CS5.5 apps are fine PhotoShop suffers to the point where it is unusable. I'm pretty much out of ideas. I can't roll out new machines to my Graphics Designers because they need CS5.5 suite and ID 2017.
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EKCS 1

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Posted 2 years ago

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Donald Knapp

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I was told by an Apple Mac employee at the Greensboro, NC store that my failure to be able to launch CS5.5 on my OS X Sierra was stemming possibly from Adobe having many pirate copies made of Photoshop, and they had changed when upgrading to CS6 and Creative Cloud.  It was to get subscribers to pay $9.99 a month (minimum) to use Adobe products.  I spent an hour with a tech from India, and he could not get it to work.  My sense is that Adobe actually created this problem, knowingly or by accident.  My CS5 works on my desktop Mac (older) which has OS X El Capitan, is is just fine.  However my new Laptop Pro Mac with Sierra will not accept it.  Hope this helps.
Don K
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EKCS 1

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Well interesting but doesn't help much...it defies belief that CS5 runs like a dream on my new W7 64 bit machines until I install Creative Cloud, it just kills PhotoShop.