Photoshop: Welcome screen not playing videos

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
the opening screen in photoshop with the intro and tips ect. does not play the videos anymore. It says I need a newer version of flash but the link it gives does not display whole update page. If I go to the Adobe site and check I do have the most up to date version of flash. Also in checking my IE add-ons flash is enabled.
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dale embree

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Posted 3 years ago

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Photo of Randy Nielsen

Randy Nielsen

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Nuts! I am seeing this screen, too, and have notified the team.

My apologies for the bad experience.
Randy Nielsen
Senior Editorial Manager
Customer Learning, Adobe
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Randy Nielsen

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@dale, it's working for me now. When you get a chance, can you please check on your machine and confirm whether or not it works for you?

Thanks!
-Randy
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dale embree

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Thanks Randy it is working again.
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Randy Nielsen

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Awesome! Sorry for the inconvenience.