Photoshop only works on my Laptop and not the 2 external monitors. No other Adobe product gives me problems

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  • Updated 3 months ago
When I open PS it starts on my laptop and it appears to be fine. Then when I move it to one of my monitors, the screen gets crazy and in the event everything looks good, the artboards disappear.

I have not been able to use PS and I have reverted to FireWorks which doesnt have all the features I need, obviously. 

I am on a supped up ASUS top of the line laptop with Windows 10 Pro. 32 GB of Ram, i7,etc. This is the ONLY program that is giving me problems.

I have fully uninstalled it and reinstalled it 2 times and that didn't fix the issue.

Please help me! This is really annoying! 

Please check out the attached screenshots, there are 3, my laptop, monitor 1 and monitor 2:

Laptop



Monitor 1



Monitor 3

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Brett H. Pojunis

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Posted 3 months ago

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Brett H. Pojunis

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The monitors are 27 inch 4k LG monitors... FYI
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Brett H. Pojunis

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OK, so this time PS opened on the 3rd monitor, everything looks like it is in place, but the Artboard is nowhere to be found... 

Please help!!!

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It looks like a graphics driver issue. It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.