ELEMENTS 12 not opening on Windows 8

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  • Updated 3 years ago
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Photoshop not opening. I have PS12 and it opened and worked fine for about 1 year. Now it dos'nt open. Tried loading PS13 nut the installer program dos'nt open either.
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James Leighton

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Posted 3 years ago

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Chris Cox

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What OS version are you using?
And why, exactly, is it not opening?
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James Leighton

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I'm using windows 8. "Why is it not opening?" Thats what I'm tring to figure out. When I click on the Photoshop Icon it looks like its starting to open but it never comes up. If I go to Task Manager its in the list but not running. I've made no OS or program changes it worked fine for almost a year and then stoped.
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Chris Cox

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OK, so you're seeing it fail to open, without any error messages.
So it is basically hanging on launch, before it shows any UI.
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Chris Cox

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That usually happens when the OS is waiting for something - like a network printer or shared disk volume that isn't available, and it takes a while to time out (up to 30 minutes in the case of old Novell volumes!).
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James Leighton

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I've given it hours! I've shut off my computer and only tried to open Photoshop and still nothing. I've been working on this for months.