Photoshop no longer starting up

  • 1
  • Problem
  • Updated 3 years ago
I went to open up Photoshop today to work on some images, but instead of the program starting, a Creative Cloud Photography screen popped up stating "Validating license online" then flashes to another screen that says "Please wait for a moment..." and then it just stays there spinning. I don't even use CC. What could be the problem? The Photoshop program worked fine a few weeks ago and I've done nothing new to the PC or anything. Thanks in advance.
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Jason Roberts

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Posted 4 years ago

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Photo of Jacques Dahm

Jacques Dahm

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I have the same problem
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I've asked an agent to reach out to you
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John Spagnola

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Is there a fix for this? I'm having the same problem and am trying to open CS6.