Photoshop/Lightroom freezes with 15" late 2016 MacBook Pro & macOS Sierra 10.12.2

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  • Updated 2 years ago
  • (Edited)
Photoshop CC/Lightroom CC freezes with 15" late 2016 MacBook Pro & macOS Sierra 10.12.2.
Enlarging cursor causes slow launch erratic cursor and lockup on subject combo.  Reducing cursor to default or smaller size fixes.  Transitions to unsatisfactory operation about 3⁄4 of way to first enlargement bar in Accessibility Display cursor size.
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Bob- W5TX

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Posted 2 years ago

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Brian

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I had same problem and beat my head against the wall for two weeks trying to fix it. In any event, it has been reported as a bug to Apple.
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Bob- W5TX

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Brian
I spent 2hrs at Genius Bar in Houston and more hours than I can remember trying to see what was going on.  It's kinda a habit with me and weak eyes to enlarge cursor so I had done it without thinking.  Guy at Apple store provided first clue although I missed it.  He set up a new account with not changes, just a new admin account.  Problem went away.  So I went home to reinstall Sierra to factory settings and then no joy.  I then repeated the new account and again that fixed the problem.  My oldest son then got involved and notice that when he moved from my account to the new one the cursor size was different.  Reduced the size in my account and voila.  Eliminated extra account called Apple and told then but they said it was Adobe's issue since none of their apps exhibited the problem.  Not completely sure who's the guilty party but ok for now and moving on.  Hopefully someone at either Apple or Adobe will attack the issue.  Happy Holidays