Photoshop: Libraries not signing in to Cloud

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
Photoshop is saying "Signed out of Creative Cloud" in the Libraries panel.
I have made sure I'm signed in to CC online and the CC icon in the upper bar on my Mac is live.

Any suggestions?
Thanks.
Dave
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David Whittemore

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Posted 4 years ago

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SG..., Employee

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Official Response
Hi Dave,

Can you
1) Quit Ps
2) Then go to the CC desktop app (same icon in the upper bar you mention) and click on the gear icon in the upper right
3) From there select the Preferences... menu item
4) Now select the Account tab and note the version (latest is 1.9.0.465)
5) Click the "Sign Out from Creative Cloud" button and confirm at the next dialog
6) Sign back in on the dialog that should display for the CC desktop app
7) relaunch Ps

regards,
steve