Photoshop 21.1: Latest version randomly crashes (win)

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  • Updated 3 weeks ago
  • (Edited)
Right, so since the latest CC update (21.2), Photoshop randomly crashes. There's no real reason, can happen when clicking on anything really. Crashes are without notification, so it's as if you'd Ctrl+Q out of the program. I had it happening 3 times in 3 hours, which annoys the crap out of me.
Furthermore, I had some layer issues. Clicking on hiding a layer, disabled several completely unrelated, non-selected layers.

My solution for now is downgrading Photoshop all together, but maybe don't release a program that's unstable next time? I obviously am not going to work with any new version from this point on, as it's apparent I cannot trust it's stability. I need stability more than whatever new function a new version might add... like most professionals. 
I might actually downgrade all my other programs as well, as I doubt those have been properly debugged either. Not taking any risks. I should be able to trust an update. As you know, those are supposed to FIX bugs. Not cause them.

I tried to post this as a bug report, but apparently Adobe decided it would be a great idea to link to the community powered support for bug reports. So I suppose it's wishful thinking, but let's hope this somehow ends up with the appropriate person..
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thomas henk

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  • Frustrated, annoyed

Posted 3 weeks ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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The is the correct/official way to report and discuss bugs and feature requests for Photoshop. Short of reproducible steps, logs are the best way to get clues for crashes.

I'm not seeing any submitted crash logs in our system yet. If you haven't done so already, please submit all Crash Reports along with your email address:
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Dave Grainger

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For many years, I owned a business which, in part, designed and installed Novel based networks in medium sized companies. Without exception, after my team worked non-stop day and night starting at closing time on Friday in order to get the customer's business up and functioning in the shortest amount of time, there was always what we came to call the "Day of Screams of Anguish" when the client's employees came back to work.

Change is traumatic. Sometimes people actually quit because things looked different on their screens...

I chose my people carefully to be good communicators and spent a lot of one-on-one hand holding time to ease the pain for the affected people. One hospital actually had doctors simply refuse to use the new system!