Photoshop Keeps Making PC restart

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  • Updated 2 years ago
New to Photoshop for PC and am trying out the trial to see if I want to purchase. Every time I try to open the program, I get an error and my whole computer restarts. Suggestions?
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Nathan Musso

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Posted 2 years ago

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Chris Cox

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An application cannot cause a machine to shut down, restart, or hang/freeze.
Only a bug in the OS, low level driver, or defective hardware can cause that.

Do you get a blue screen and a Kernel_Security_Check error?
If so, you may have installed a recent NVidia video card driver with a serious bug in it. Check with NVidia to see if you can use the beta driver or if you need to use an older driver instead.