Photoshop Keeps Making PC restart

  • 1
  • Problem
  • Updated 3 years ago
New to Photoshop for PC and am trying out the trial to see if I want to purchase. Every time I try to open the program, I get an error and my whole computer restarts. Suggestions?
Photo of Nathan Musso

Nathan Musso

  • 1 Post
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 831 Reply Likes
An application cannot cause a machine to shut down, restart, or hang/freeze.
Only a bug in the OS, low level driver, or defective hardware can cause that.

Do you get a blue screen and a Kernel_Security_Check error?
If so, you may have installed a recent NVidia video card driver with a serious bug in it. Check with NVidia to see if you can use the beta driver or if you need to use an older driver instead.