Photoshop 21.x: Keeps freezing when i am trying to work on twirl art

  • 1
  • Problem
  • Updated 2 months ago
  • Solved
  • (Edited)
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Peter Ramsden

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Posted 2 months ago

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Thomas Jung

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Hi could you please also write down on which system you are working. So hardware configuration and operating system. On the Mac, just click on the apple and About this Mac. Or similar on Windows. Thanks. I also have a problem that Photoshop always freezes. After 50-90 minutes. I want to draw more attention to the problem so that it is solved quickly.
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David, Official Rep

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Howdy Thomas,
What is your auto-save set to?  How large are your files?  Are these documents stored locally or over the web?
Thanks,
David
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Thomas Jung

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Hi David,

auto save untouched (10min.) Image is 545,6mb @ 16bit - 4297 x 6107 px sRGB 300dpi. Local saving and working.
my problem thread if would like to get the hole story – but Jeffrey is working on this thing:

https://feedback.photoshop.com/photoshop_family/topics/photoshop-21-1-2-freezing-on-catalina-10-15-4-on-macpro2019
(Edited)
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Peter Ramsden

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Hi, I am on Widows 10, on my lap top
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Peter, what are the exact steps to reproduce your issue?
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Peter Ramsden

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its fixed now thanks
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Dave Grainger

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You wrote "its fixed now thanks"

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