Photoshop CS6 keeps closing itself in two seconds

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  • Updated 3 years ago
  • (Edited)
Hey everyone!
Since the update a few days ago, photoshop keeps malfunctioning. I start Photoshop, but after two seconds, it just closes itself. There's nothing I can do about it.
Does someone know what to do?
(it started happening when the 'blue loading screen' of Photoshop turned to a square with all sorts of blobby cirkels around it, so I think it was an update)

Greetings,
Matteo
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Matteo Bal

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Posted 3 years ago

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Chris Cox

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Photoshop hasn't had an update since CC 2015 was released in June.

Which version are you using?
Which OS version are you using?
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Matteo Bal

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I'm using Adobe Photoshop CS6 on my laptop with windows 7
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Chris Cox

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That would be plugins by other companies that you have installed in Photoshop. Hold down the shift key while launching Photoshop to disable the third party plugins.
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Chris Cox

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Also, CS6 hasn't had any updates (other than Camera Raw updates) in quite a while. Nor has the splash screen changed. Can you show us the log from Help -> System Info in Photoshop?
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Matteo Bal

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Disabling the third parties didn't work, but thanks for that option.
It's strange, but when I clicked Help -> System info, photoshop didn't quit, but when I closed system info, it crashes again. But now I was able to copy it:

Adobe Photoshop Versie: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x32
Besturingssysteem: Windows 7 64 bits
Versie: 6.1 Service Pack 1
Systeemarchitectuur: Intel CPU-familie:6, Model:5, Stepping:5 met MMX, SSE-integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Aantal fysieke processors: 2
Aantal logische processors: 4
Snelheid processor: 2660 MHz
Ingebouwd geheugen: 8182 MB
Beschikbaar geheugen: 4882 MB
Hoeveelheid beschikbaar geheugen voor Photoshop: 3255 MB
Geheugen in gebruik door Photoshop: 60 %
Blokgrootte van afbeelding: 128 kB
Niveaus voor afbeeldingscache: 4
OpenGL-tekenen: Ingeschakeld.
OpenGL-tekenmodus: Geavanceerd
OpenGL-modus Normaal toestaan: Waar.
OpenGL-modus Geavanceerd toestaan: Waar.
OpenGL-modus Oude GPU's toestaan: Niet gedetecteerd.
Leverancier videokaart: NVIDIA Corporation
Renderer videokaart: Quadro FX 880M/PCIe/SSE2
Scherm: 1
Grenzen:= boven: 0, links: 0, onder: 1080, rechts: 1920
Nummer videokaart: 1
Videokaart: NVIDIA Quadro FX 880M
OpenCL niet beschikbaar
Versie stuurprogramma: 9.18.13.2702
Datum stuurprogramma: 20130829000000.000000-000
Stuurprogramma videokaart: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Videomodus: 1920 x 1080 x 4294967296 kleuren
Bijschrift videokaart: NVIDIA Quadro FX 880M
Videokaartgeheugen: 1024 MB
Rechthoekige structuurgrootte video: 8192
Serienummer: 92628708352304893034
Toepassingsmap: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\
Tijdelijk bestandspad: C:\Users\User3\AppData\Local\Temp\
Werkgeheugen van Photoshop heeft asynchrone I/O ingeschakeld
Werkvolume(s):
Start, 172,9 GB, 58,2 GB vrij
Map met vereiste plug-ins: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Required\
Primaire map voor plug-ins: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Plug-ins\
Map voor extra plug-ins: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Plug-ins\

Geïnstalleerde componenten:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libeay32.dll The OpenSSL Toolkit 0.9.8g
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300
ssleay32.dll The OpenSSL Toolkit 0.9.8g
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113

Vereiste plug-ins:

Adaptief groothoek 13.0
ADM 3.11x01
Andere wolken 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Arcering 13.0
Basreliëf 13.0
BMP 13.0
Bol 13.0
Camera Raw 7.0
Chroom 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
CompuServe GIF 13.0
Conté crayon 13.0
Craquelure 13.0
De-Interlace 13.0
Donkere lijnen 13.0
Droog penseel 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Filigraan 13.0
Filmkorrel 13.0
Filter Figuurpakket 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Filter Foto's uitsnijden en rechttrekken 13.0
Filtergalerie 13.0
Fotokopie 13.0
Foto's uitsnijden en rechttrekken 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fresco 13.0
Geaccentueerde randen 13.0
Gebrandschilderd glas 13.0
Geef diepte 13.0
Gemiddelde 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Gescheurde randen 13.0
Gips 13.0
Glas 13.0
Gloed onscherp 13.0
Golf 13.0
Grafische pen 13.0
Halftoonraster 13.0
HDRMergeUI 13.0
Hoeklijn 13.0
Houtskool 13.0
IFF-formaat 13.0
Inktomtrek 13.0
JPEG 2000 13.0
Kleur halftoon 13.0
Kleurpotlood 13.0
Klodder 13.0
Kneep 13.0
Knipsel 13.0
Korrel 13.0
Krijt en houtskool 13.0
Kristal 13.0
Kronkel 13.0
Lappendeken 13.0
Lenscorrectie 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Metingskern 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
MMXCore-routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mozaïektegels 13.0
Neon gloed 13.0
NTSC-kleuren 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Oceaanrimpel 13.0
Olieverf 13.0
Ondersteuning van meerdere processors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
OpenEXR 13.0
Oplichtende rand 13.0
Opslaan voor web 13.0
Paden naar Illustrator 13.0
Paletmes 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Perspectiefpunt 13.0
Photoshop 3D-engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plastic 13.0
PNG 13.0
Pointilleren 13.0
Poolcoördinaten 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Posterranden 13.0
Postpapier 13.0
Radiaal vaag 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Rimpel 13.0
Ruw pastel 13.0
Schuin 13.0
Scriptondersteuning 13.0
Slim vervagen 13.0
Solariseren 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spetters 13.0
Spons 13.0
Sproeilijn 13.0
Stempel 13.0
Structuurmaker 13.0
Sumi-e 13.0
Targa 13.0
Tegels 13.0
Uitvloeien 13.0
Vage lens 13.0
Variaties 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Verplaatsen 13.0
Vezels 13.0
Vlek 13.0
Voorbewerking 13.0
Watermerk insluiten 4.0
Watermerk lezen 4.0
Waterpapier 13.0
Waterverf 13.0
WIA-ondersteuning 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wolken 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Zon 13.0

Optionele plug-ins en plug-ins van derden: GEEN

Plug-ins die niet konden worden geladen: GEEN
Flash:
Mini Bridge
Kuler
Geïnstalleerde TWAIN-apparaten: GEEN

It's all in dutch, but I hope you can read it.. (GEEN = none)
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Chris Cox

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Immediately - go install the CS6 updates. You haven't installed any of the updates yet, and are still running 13.0.
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Matteo Bal

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How do I install them? I downloaded 'Photoshop_CS6_13_0_6_upd.dmg' from the internet, but my laptop doesn't recognize it.
And if I go to photoshop 'help - updates', I can't click on the update button.
For Photoshop, I'm not in the cloud. Is that a problem?
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Matteo Bal

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This is the renewed photoshop loading screen, since half a week