Photoshop isn't running on my ASUS A53S Laptop Win 7 H.P.

  • 2
  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
All the other Programs run,except Photoshop.
The Mesage says
The Program isn't running corectly because of a Problem and gets closed.
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Robert Follmer

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  • frustrated

Posted 3 years ago

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Chris Cox

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What does the detailed crash report say? (from the system event viewer aka reliability reports)

And have you updated your video card driver from the GPU maker's website?
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Robert Follmer

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Hi Chris,that's the frustrating part..I don't get a detailed crash report.
All my drivers are updated and i did it again,just to be sure.
I deinstalt and reinstalt Photoshop,but still the same Problem.
In the Link is a Video,so you can see what it does. http://youtu.be/jqQEoThep8g
Thanks for your help and sorry for my bad English.
Robert
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Chris Cox

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Check the system event viewer or reliability reports for the crash details.
Most likely it's your video card driver and you need to update it from the GPU maker's website.
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Robert Follmer

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Hi Chris,thanks for your help,it was the video card driver.
I had to run the Update twice,but now Photoshop is working fine.
Thanks a lot Chris!!!