Photoshop internal processing error while importing pdf document

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  • Updated 1 week ago
  • (Edited)


Hi,

I try to import a pdf file containing a poster into photoshop 19.1.7 and get the above error. The fie seems ok, as I can open it with adode reader and print it. 

Please help!

Cheers,
Renee
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Renee Teunissen

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Posted 1 week ago

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David, Official Rep

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Hi Renee,

Do you have this problem with other files or just this one?  Do you get the error every time?  Would you be willing to share the file with us so we can use it to figure out what you're encountering?

Thanks,
David
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eartho, Champion

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Hi Renee, i edited out your phone number, as it's generally not a good idea to post that on public forums.
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Renee Teunissen

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thanks,

As long as you keep the file private, I can send you the file via mail. please mail me your email address at photoshop@art5.nl

cheers,
renee.