Photoshop Installation from Creative Cloud is very slow

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  • Updated 3 years ago
I am trying to install Photoshop from the "Creative Cloud" and it has literally been running for almost an hour an is only 12% complete. Why is it taking so long and is there a faster way to get this done?
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Brian Milone

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Posted 4 years ago

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Chris Cox

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Where are you located?
How fast is your normal internet download speed?

We've tried the download and install from many different places, and haven't had it take that long except on really unreliable network connections (like wifi on a plane).
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Philip McAlary

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I am having this problem now. I cancelled out of the "download/installation"? after starting yesterday at 1:30 pm and now the next morning (!) only 32 % done...
I use Verizon DSL on a new Macbook Pro. I have never had to wait for so long.