Photoshop CS6: Crash saving pngs or jpegs since Yosemite upgrade

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  • Updated 4 years ago
  • Solved
  • (Edited)
I was reluctant to upgrade to yosemite in case of Adobe issues but was forced to when I upgraded my iPhone iOS.

Since then repeated crashes when saving files as either png or jpeg in both illustrator and photoshop CS6. Each time I submit the report dialog box returns with "Adobe has found a solution..." but the click here link goes no where.

This is hindering my work considerably.

Does anyone have a solution?
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Lynnette Eve

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Posted 4 years ago

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Chris Cox

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Install the MacOS 10.10.1 update -- Apple fixed a major bug in the open/save dialogs in 10.10.1.

The solution should link to http://helpx.adobe.com/photoshop/kb/p... , and other people have been able to follow the link. We'll have to see if we can reproduce a problem with the link failing.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I would venture to guess that the issue you are hitting is this: http://helpx.adobe.com/photoshop/kb/p...

The solution is to update Yosemite to 10.10.1.