Photoshop: I keep getting errors, and when I go to save photo from Guided section, Photoshop closes.

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  • Problem
  • Updated 3 months ago
I get 2 errors: Could not complete your request because the active layer is empty. And, Could not complete the command because there is not enough memory (RAM). If I try the Guided section, and Save As,Photoshop shuts down.
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Katie Pieper

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  • frustrated

Posted 3 months ago

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Michel BRETECHER, Champion

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Which Elements version? PSE 2018?
Are you on Win or Mac?
If you are on Windows 10, the last (1803) build has created a RAM issue with the same symptoms.
https://helpx.adobe.com/photoshop-elements/kb/integer-50-8-required-closest-value-inserted-photoshop...
If that is your case, follow the step by step instruction to edit the registry. Thousands of users have had to do that edit.

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Katie Pieper

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Perfect, it worked, thanks so much!